Section 172 Companies Act 2006 – Our stakeholders continued
Clients Shareholders People
Environment
andcommunity External suppliers Regulators
We are a client-led business. Our ethos
is to “Listen” to clients, “Understand”
their investment objectives, and “Deliver”
sustainable solutions.
We rely on the support and engagement of our
shareholders to deliver our strategic objectives
and grow the business.
Our people are central to the ongoing success
of the business and we aim to attract, retain,
develop and motivate the right people for
current and future business success.
We recognise the responsibility we have
to the environment, local community and
widersociety.
We rely on external suppliers and service
providers to supplement the Group’s own
infrastructure, benefiting from the expertise
these suppliers provide.
Across the Group there are multiple regulators
that dictate requirements on the relevant Group
entity and, as a global business, we seek to
have transparent and open relationships with
our regulators around the world. Regulators
provide oversight to ensure the subsidiary
businesses are operated within regulatory
parameters, thereby giving valuable assurance
to clients and other stakeholders.
How we engage
Our operational infrastructure is built around
the specific requirements of our clients,
including systems and controls to reduce
risk and manage each stage of the process as
efficiently as possible.
We build strong and trusted relationships with
clients and collaborate on new developments
and opportunities as they evolve.
Regular review meetings with clients ensure
client requirements are consistently monitored.
Clients receive frequent and regular reports on
market and investment performance.
During the year, we engaged with several
clients to collect feedback for our Sustainability
Materiality Assessment.
How we engage
The Group CEO and CFO presented the full-year
and half-year results to investors, both
institutional and retail.
The primary means of communicating with
shareholders are through the Annual General
Meeting, the Annual Report and Accounts,
half-year results and related presentations.
All of these are available on the Company’s
website www.recordfg.com. The website also
contains information on the business of the
Group, corporate governance, all regulatory
announcements, key dates in the financial
calendar and other important shareholder
information.
How we engage
We engage with our employees through a
variety of channels including a Company
intranet, management briefings, employee
engagement surveys and workforce
engagement sessions, e-mail updates and
Company-wide presentations by the Group
Chief Executive Officer.
We seek to encourage employees in developing
and advancing their careers, offering assistance
in such forms as study support and the
possibility of secondments to overseas offices.
The Group’s remuneration framework includes
schemes aimed at aligning employees’
interests with those of shareholders by offering
the opportunity to share in business growth
through share ownership.
How we engage
We are proud to support the communities in
which we operate and we have a long history of
contributing through monetary donations, gift
giving and employee time. Further details can
be found in our Sustainability report.
We champion responsible investment and
corporate social responsibility and lead the way
in the development of strategies integrating
ESG and impact in currency investing. We work
with like-minded partners to increase and
meet the demand for sustainable investment
solutions.
Record has been a signatory to the Principles
for Responsible Investment since June 2018.
We make a positive impact in our community
by addressing societal issues and driving social
progress through our charitable efforts and
volunteering.
Record’s Sustainability Office and Sustainability
Committee ensure a strong focus on
sustainability and ESG factors across all
aspects of our business, including investment
strategy, corporate responsibility and risk
management for the benefit of clients and all of
our stakeholders.
How we engage
We work to ensure that our key suppliers are
engaged with our business and that a mutual
understanding and close working relationship
is maintained between us.
All material supplier contracts are subject to
due diligence checks and reviews and include
strict service level agreements for all supplies
of business-critical services.
Record has a supplier payment policy which
ensures that all invoices are approved and duly
paid within agreed terms.
How we engage
The Group uses a combination of the following:
• an experienced Head of Compliance;
• local legal advisers to call upon for new
activities;
• engages directly and through membership
of various industry bodies with regulators
and policymakers across the Group as
appropriate to ensure that our regulated
businesses understand and contribute
to their respective evolving regulatory
requirements; and
• the Record plc Board has set up reporting
criteria from each subsidiary based on its
requirements and this would include risk,
compliance, operational and IT.
We receive advice and updates on regulatory
matters from both our internal and external
auditors and also our legal advisers.
Their material issues
Our clients’ material interests are in the
performance of Record’s products, a robust
risk framework, transparency, value for
money, maintaining the high levels of service
they receive and the provision of innovative
products which meet their investment
objectives.
Their material issues
Our shareholders want Record to ensure it is a
long-term sustainable business which delivers
attractive returns through share price growth
and regular dividends.
Their material issues
Our people’s material interests relate to
the work balance and physical and cultural
environment provided by Record. They want
to be fairly rewarded for their contribution
and have opportunities for learning, growth
and further development as well as sharing in
business success.
Their material issues
We aim to manage the business in a manner
which minimises our impact on the environment
and helps to benefit society.
Their material issues
Key suppliers wish to develop mutually
beneficial working relationships with growing
and successful businesses over the long term.
Their material issues
Regulators aim to ensure that our regulated
subsidiaries are run responsibly in the best
interests and safety of our clients and
other stakeholders. They seek to protect
the integrityof the financial systems they
supervise and promote fair competition for
thebenefit of clients.
2023 highlights and future changes
In line with the evolving Sustainable Financial
Disclosure Regulation under which our
Emerging Market Sustainable Finance Fund
is categorised as Article 8 for its promotion
of social characteristics, we filed our Annex 2
disclosures committing to a minimum level of
sustainable investments in the Fund and to the
measures used to determine the sustainability
of those investments.
The year also saw increased interest from our
clients in our ESG Counterparty Engagement
Strategy with some clients poised to adopt this
over the coming year.
2023 highlights and future changes
The Company held a Capital Markets Teach-In
as an opportunity for analysts and investors
to gain greater insight into Record’s evolving
market positioning and growth drivers. The
event introduced the investment case and
prospects of Record Asset Management GmbH
and Record Digital, Record’s two newest
subsidiaries.
2023 highlights and future changes
Employee engagement pulse survey questions
have been sent out weekly since January,
gathering employee feedback on various topics
including wellbeing, workload, inclusion and
diversity, technology and communication to name
a few. Actions will be taken to address resulting
themes from the survey.
Line manager support is key to helping individuals
progress. The Company ran a manager training
programme which included six important
modules: Profiles and Personalities, Personal
Development Plans, Team Building, Remuneration
and Recognition, Inclusion and Diversity, and
Team Wellbeing.
Record has continued to offer a hybrid working
pattern in order to achieve an appropriate work-
life balance for the longer-term benefit of both
our employees and the business. This year we
increased core working days in the office from 2
to 3 to promote collaboration and team building.
In order to provide a productive work
environment for our growing London-based
headcount we have moved to a larger office
space in London, allowing employees to have
more space, more meeting rooms and an efficient
working environment.
2023 highlights and future changes
Employees helped to raise £18.4k for local
and national charities during the year. Record
also held a corporate volunteering day at a
homeless shelter in London where employees
cooked and served breakfast for those in need.
This year’s Climate report includes
improved disclosure against the TCFD’s
recommendations and outlines Record’s
commitment and action towards the Group’s
net zero and emissions reduction targets.
Further details on our focus and actions on
both sustainability and climate can be found in
our separate Sustainability and Climate reports
on our website: www.recordfg.com
2023 highlights and future changes
Introduced a Supplier Code of Conduct to align
suppliers and service providers with Record’s
own standards on human rights, diversity and
inclusion, environmental policy and ethical
practice.
In line with the UK Modern Slavery Act 2015
which Record is now within scope of for the
first time this year, we will be updating our
current modern slavery policy to reflect
policies and practices across the Group as
opposed to entity level.
2023 highlights and future changes
The Group established a German subsidiary and
this was approved by BaFiN as a MiFID firm and
is now trading for clients.
A Group subsidiary was appointed as a Tied
Agent of AHP in Germany.
A Group subsidiary launched its first
Luxembourg funds during the period.
A Group subsidiary appointed a Tied Agent
(Block Scholes) during the period.
STRATEGIC REPORT GOVERNANCE FINANCIAL STATEMENTS ADDITIONAL INFORMATION
Record plc Annual Report 2023 39